• Do I need to print my tickets? You do not need to print your tickets, even if you have purchased a 'Print At Home' ticket. Our ticket scanners can read the barcodes of tickets stored on your phone as well as physical tickets.

• I haven’t received an email with my tickets on them, what should I do? First, check your spam! If you have no luck there contact your ticket provider directly (SEE Tickets are our primary provider). Have ready all of your booking information and they will be able to send you through your tickets.

• The line up of my show has changed - can I get a refund? We make every endeavour to deliver the original bill and thankfully most of the time we do! However there are times when an act simply cannot fulfil their booking. On these rare occasions, we guarantee to replace them with another amazing act. If you still have a query please contact us.

• Are chairs provided? Yes! Leave your picnic chairs at home, our seated arena awaits.

• Is there an age limit? Our shows carry an age limit of 16+, under 18’s accompanied by an adult. You may be refused entry if our staff think you are under 16, so please bring ID if you’re concerned. This age policy applies to babes-in-arms too. We do not offer refunds to ticket-holders who are denied entry. Apologies to all you younger comedy fans out there!

• Can I bring my own water into the event? Yes, but we ask that you use a transparent container to help speed up our security checks.

• Can I bring my bike/scooter in? Afraid not! Please find a safe place to stash your eco-friendly vehicles outside of the event. 

• You’re sold out! Where can I apply for returns? Check the SEE Tickets fan-to-fan resale page or you can try Twickets. Anyone who can’t make it to a show should head to one of these to sell their tickets. Do not buy tickets from external sources as they may not be accepted on the door.

• I need to organise the babysitter - what exact time is my favourite comedian performing? We do not give out specific timings of comedians. Your tickets however will provide information on the event open and show start times, we estimate that our multi-bill shows last approximately 2.5hrs.

• Can I bring my dog / cat / parrot? Unfortunately not. Assistance animals are welcome, but please contact us ahead of your show to organise.

• I have booked for more than one show in a day - must I leave the arena in between my shows? Yes, so that we can prepare for the next show we must empty the arena between shows.You can head back outside to enjoy a drink or bite from our concessions whilst we give the place a spruce. Please make sure you get your relevant tickets scanned by one of our friendly staff! If you are one of our accessibility ticket holders please speak with a member of our team when you arrive and they will be able to assist.

• I’m running late, is this a problem? We ask you to please check your tickets and allow yourself plenty of time. Latecomers may have to wait until the next interval to take to their seats. Our gates close at 9.30pm (10.30pm on Wednesday). 

• Can I bring a picnic? Afraid not. We ask that you do not try to bring food or drink into the event, if you do you will be asked to leave it outside. But worry not, our bars and street-food stalls are on hand to keep your taste buds as tickled as your sides.

• It’s outdoors, can I smoke? We have dedicated smoking areas with ashtrays provided, the seated arena is a no-smoking (or vaping!) zone.

• Cash or card? We operate a cash-less site. All walk-up ticket bookings must be made online via our website and our bars and street-food traders only accept cards.

• My show has been cancelled thanks to extreme weather, what happens next? Our shows will go ahead regardless of the weather (so please dress accordingly!), however in the unlikely event that a show is cancelled due to severe weather, a refund of the face value ticket price will be processed within 14 days of the event date.

If you still have a query please contact us.

Weds
Early show Gates open 6pm. Show ends 8.05pm (approx)
Late show Gates open 7.30pm. Show ends 11pm (approx) 

Thurs & Fri
Gates open 6pm. Show ends 10pm (approx)

Sat
Early show Gates open 3pm. Show ends 6:30pm (approx)
Late show Gates open 6pm. Show ends 10:15pm (approx)

Sun
Early show Gates open 3pm. Show ends 6:30pm (approx) 
Late show Gates open 6pm. Show ends 10:15pm (approx)

If you would like to attend a show with a group of 20+ please contact us and we’ll help make the arrangements.

LAUGHTERAMA strives to be accessible and inclusive;

• We offer a limited number of complimentary essential companion tickets for those who cannot attend the event on their own.

• Our access seating is close to the accessible toilet whilst not being out-of-view of the stage or screens.

• We are able to accommodate wheelchair users by simply removing our chairs: there is plenty of space to manoeuvre and be comfortable.

• If needed you can avoid the queue system and enter via our access gate.

• The access toilet does not require a RADAR key and is approximately 30m from the access seating.

• Assistance animals are permitted: please contact us in advance if you will be bringing an assistance animal so that we can make appropriate arrangements.

• Blue Badge holders can park for free without a time limit in residents' parking areas.

• There are no steps at the event, and any cables are covered with a ramp.

• There are flashing lights but no strobe effects.

• Our chairs are Samsonite chairs with seat dimensions 0.5m x 0.5m, without armrests. 

• If you have a medical reason to bring your own food or drink to the event, please get in touch to let us know and our staff can facilitate that.

• If you need a quiet space away from the arena during your time at the event, please speak to any member of staff who will be happy to assist you.

• If you cannot select access tickets for a show this means they have sold out. Please contact us if you are still interested in booking non-access tickets to see if our team can accommodate your needs. 

If you require any more information, please email us with the subject header ACCESS or contact SEE Customer Services.

We’re looking for enthusiastic and dedicated individuals to join our Front of House and Bar teams. If you’re interested in finding out more pop us an email, along with your CV, and we’ll be in touch soon!